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BEPowerEquipment

BEPowerEquipment 3,500 PSI 5.6GPM Hot Water Pressure Washer Honda GX690 Engine and General Triplex Pump - HW3524HG12V

SKU HW3524HG12V
$9,999.00
$9,999.00

Estimated Delivery: 5–9 Business Days from Order Date

Free Standard Shipping on All Orders to the USA

30 Day Return Policy with 15% restocking fee applies to change-of-mind returns. See full policy

Estimated Shipping Time

You can typically expect your items to arrive within 5-9 business days, depending on your location and product availability.

What is your Return Policy?

Return & Refund Policy – Centra Supply

Effective Date: February 7, 2026

1. Overview (Quick Reference)

  • Return Window: 30 days from delivery
  • Product Condition Accepted: New (unused, unassembled, original packaging) for change-of-mind returns; any condition for defective, damaged, or incorrect items
  • Return Method: By mail/freight (UPS, FedEx, USPS, or LTL freight carrier)
  • Return Shipping Cost: Customer pays for change-of-mind returns; Centra Supply pays for defective, damaged, or incorrect items
  • Restocking Fee: 15% for change-of-mind returns only; 0% for defective, damaged, or incorrect items
  • Refund Processing Time: Up to 7 business days after we receive and inspect the returned item.
  • Refund Method: Original payment method
  • Exchanges: Accepted for defective, damaged, or incorrect items

2. Scope and Intent

This Return and Refund Policy applies to all purchases made through the Centra Supply website located at centrasupply.com ("Website") and shipped to customers within the United States (all 50 states).

3. Contact Information

For questions about returns and refunds, please contact our Customer Service team:

  • Email: support@centrasupply.com
  • Phone: +1 (630) 634-7281
  • Address: 339 E Parkview Ave, Elmhurst, IL 60126, United States
  • Hours: Monday to Friday, 9:00 AM to 5:00 PM CST

4. Return Eligibility

Customers may return products within 30 days of receipt, subject to the conditions below. We accept returns for both defective and non-defective products.

4.1 Conditions for Return

  • For Non-Defective Returns (Change of Mind): The item must be unused, unassembled, and in the same condition that you received it, in its original packaging with all accessories, manuals, and components included.
  • For Defective, Damaged, or Incorrect Returns: Items are accepted regardless of condition. Please provide photos or videos documenting the defect or damage.
  • Proof of Purchase: A valid order number or receipt is required for all returns.

5. Return Process

5.1 Initiating a Return

  • Contact Customer Service at support@centrasupply.com or +1 (630) 634-7281 within 30 days of receiving your order. Provide your order number and the reason for the return.
  • After reviewing your request, we will provide return instructions and a Return Merchandise Authorization (RMA) number. Do not ship items back without prior authorization.
  • Please note that change-of-mind returns are subject to a 15% restocking fee, which will be deducted from your refund. This restocking fee applies to change-of-mind returns only.

5.2 Preparing Your Return

  • Securely pack the item in its original packaging with all accessories, manuals, and components included.
  • Include the return authorization form and any supporting documents or images.
  • For change-of-mind returns, the customer is responsible for providing and paying for return shipping. For defective, damaged, or incorrect items, Centra Supply will provide a prepaid return label.

5.3 Shipping the Return

  • Return by mail or freight using a trackable shipping method (UPS, FedEx, USPS, or an LTL freight carrier for large equipment).
  • Ship the item within 7 days after receiving your return authorization.

6. Return Shipping Costs and Fees

  • Return Shipping (Change of Mind): The customer is responsible for return shipping costs.
  • Return Shipping (Defective, Damaged, or Incorrect Items): Centra Supply covers return shipping costs.
  • Restocking Fee: A 15% restocking fee applies to change-of-mind returns only. No restocking fee applies to defective, damaged, or incorrect items.

7. Specific Return and Refund Conditions

7.1 Returns Due to Change of Mind (Non-Defective Products)

Items must be unused, unassembled, and in original packaging, and the return must be requested within 30 days of receipt. A refund will be issued to the original payment method, minus the 15% change-of-mind restocking fee. Return shipping is the customer's responsibility.

7.2 Defective or Damaged Goods

Contact us within 5 business days of delivery for items that arrive damaged, or within 30 days for defects discovered later. Provide photos or videos of the defect or damage. We will offer a replacement or a full refund. No restocking fee applies, and we cover return shipping costs.

7.3 Incorrect Product Received

Inform us immediately upon receipt. We will arrange for the incorrect item to be returned at our expense and ensure you receive the correct product at no additional cost.

7.4 Product Never Arrived

Contact us if your product does not arrive within the estimated delivery time of 5–9 business days from the date of purchase. We will investigate with the carrier. If the product is confirmed lost, we will issue a full refund or send a replacement.

7.5 Order Cancellation

Before Shipment: You can cancel your order for a full refund if the cancellation request is received within 24 hours of order placement and before the order has shipped. After Shipment: If the order has already shipped, please follow the return process once received. The 15% restocking fee applies to change-of-mind cancellations after shipment.

8. Refunds

8.1 Refund Conditions

Refunds are issued after we receive and inspect the returned item. We will notify you via email regarding the approval or rejection of your refund. Items must meet the return eligibility criteria in Section 4.

8.2 Refund Processing

Once we receive and inspect the returned item, we will notify you of approval or rejection within 7 business days. It may take additional time to appear in your account, depending on your bank or card issuer.

8.3 Partial Refunds

Partial refunds may be granted for items not in original condition, damaged, or missing parts for reasons not due to our error, or for items returned more than 30 days after delivery.

9. Exchanges

We replace items that are defective, damaged, or incorrect. To request an exchange, contact us at support@centrasupply.com.

10. Non-Returnable Items

  • Items that have been used, assembled, or installed (except defective, damaged, or incorrect items)
  • Items returned without prior authorization (no RMA number)
  • Items returned more than 30 days after delivery

11. Warranty

As an authorized dealer, Centra Supply sells products that are covered by the applicable manufacturer's warranty. Warranty eligibility and terms are set by the manufacturer and vary by brand. If your product qualifies, contact us and we will help connect you with the appropriate manufacturer support channel.

12. Timelines

  • Return Window: Returns must be requested within 30 days of receiving the product.
  • Damaged Package Reporting: Within 5 business days of delivery.
  • Refund Processing Time: Up to 7 business days

13. Legal Rights

This Return and Refund Policy does not affect any statutory rights you may have under applicable law.

14. Questions and Support

Centra Supply
Phone: +1 (630) 634-7281
Email: support@centrasupply.com
Address: 339 E Parkview Ave, Elmhurst, IL 60126, United States
Business Hours: Monday to Friday, 9:00 AM to 5:00 PM CST
Legal Business Name: AMG Digital Retail LLC

By making a purchase on our Website, you agree to this Return and Refund Policy.

Looking for hoses, guns, or surface cleaners?

Browse our BE Power Parts & Accessories Collection for compatible add-ons to complete your setup.
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General Overview

Industrial Strength Cleaning. Built to Endure. Designed to Perform.

The BE Power Equipment HW3524HG12V is engineered for professionals who demand the best. Combining 3,500 PSI pressure with an impressive 5.6 GPM flow rate, this hot water pressure washer is designed to tackle the most demanding industrial and commercial cleaning jobs with ease.

It’s powered by the trusted Honda GX690 V-Twin engine, features a belt-driven General triplex pump, and produces water temperatures up to 200°F (93°C) thanks to its 12V Beckett diesel-fired burner.

Built with a rugged steel frame and designed to mount easily onto a truck or trailer, this machine is ready to go wherever the work takes you—and deliver powerful, reliable results every time.

Massive Flow, Scalding Heat, and Commercial Power
High-pressure is only part of the equation. When you're faced with thick grease, industrial grime, or sanitation-sensitive environments, you need volume and heat.

With a 5.6 GPM flow rate, this washer clears debris fast—while the 12V Beckett burner heats water up to 200°F, making it far more effective at breaking down oil, fuel residue, and heavy dirt.

The burner is controlled by a simple rocker switch and adjustable thermostat, giving you full command of your water temperature. Need cold water only? Just shut off the burner and keep working.

Applications That Demand More
The HW3524HG12V is built for professionals who rely on their equipment every day. Its high flow, high temperature, and heavy-duty construction make it perfect for:

  • Heavy equipment and fleet washing

  • Industrial cleaning and degreasing

  • Construction and concrete surface prep

  • Agricultural sanitation

  • Food processing plant washdown

  • Municipal and public works cleanup

  • Mobile wash rig installations

Wherever reliability and performance matter, this pressure washer delivers.

Professional-Grade Cleaning. No Compromises.
The BE Power Equipment HW3524HG12V is the ultimate solution for demanding commercial and industrial cleaning jobs. With reliable Honda power, a belt-driven General pump, high flow, and scalding heat, it’s built to go to work—day in, day out. If you need serious performance in a serious machine, this is the pressure washer for the job.

Included in Your Package

Out of the box, this machine comes ready to work with a complete set of professional-grade accessories:

  • 50-foot high-pressure hose: Double steel braid for durability under heat and pressure

  • Spray gun wand assembly: Heat-resistant insulation for comfort and safety

  • Five quick-connect spray nozzles: 0°, 15°, 25°, 40°, and soap for a full range of spray patterns

The quick-connect system makes switching tasks fast and efficient, and all components are built to withstand hot water use under extreme working conditions.

Key Features

Honda GX690 V-Twin Engine with Electric Start
This machine features the Honda GX690, a professional-grade, fuel-efficient OHV V-Twin engine known for exceptional reliability in commercial use. With its electric start and included 55AH marine AGM battery, the engine fires up with ease—even in cold conditions or after long periods of inactivity.

With 22 HP of power, smooth torque delivery, and a heavy-duty construction designed for long hours and tough conditions, the GX690 is the gold standard in the power equipment world.

Belt Drive System for Maximum Pump Life
A belt-driven pump system reduces heat, vibration, and pump RPM—dramatically extending service life. This setup isolates the pump from the engine, allowing both to operate in optimal conditions. Belt drives are quieter, run cooler, and are more serviceable than direct-drive systems, making them the professional’s choice for high-use operations.

This washer’s belt drive setup ensures reduced wear on internal parts, more consistent operation, and significantly lower maintenance costs over time.

Industrial General Triplex Pump
The heart of this washer’s pressure system is the General triplex pump, built for heavy-duty daily use. Featuring a reinforced body, forged brass manifold, solid ceramic plungers, and stainless steel check valves, this pump is designed for high-pressure, high-temperature environments.

The pump is also equipped with a thermal release valve to prevent overheating and an external unloader that regulates pressure, improves cooling, and allows greater flexibility for different job types. These features combine to extend the life of the pump and optimize performance even during long hours of operation.

Built for Truck and Trailer Mounting
The 1.5" OD powder-coated steel frame is designed specifically for truck and trailer applications. The full roll cage design protects all components while providing easy access for operation and maintenance.

Whether you’re building a mobile wash rig or outfitting a work trailer, this washer is designed to integrate seamlessly. The compact footprint, heavy-duty frame, and centralized lift point make it easy to install, secure, and transport. It’s ready for the road and built for the real world.

Maintenance Made Easy
Routine maintenance is essential for long-term performance, and this machine makes it simple. Oil drain hoses are installed on both the engine and pump, making fluid changes quicker, cleaner, and easier—without disassembly or tilting the unit.

These small design improvements make a big difference on the job, helping reduce downtime and keeping your washer in peak condition.

Specifications

  • Pressure: 3,500 PSI

  • Flow Rate: 5.6 GPM

  • Engine: Honda GX690 V-Twin with electric start

  • Battery: 55AH AGM marine battery included

  • Pump: General industrial-grade triplex with reinforced body, forged brass manifold, solid ceramic plungers, and stainless steel check valves

  • Drive Type: Belt drive system for reduced vibration and extended pump life

  • Unloader: External unloader valve for better cooling and pressure regulation

  • Burner: 12V Beckett diesel-fired burner

  • Max Temperature: Adjustable up to 200°F / 93°C

  • Thermostat: Adjustable with on/off rocker switch

  • Accessories Included: 50' steel braided high-pressure hose, insulated 47" spray gun wand assembly, and five quick-connect spray nozzles (0°, 15°, 25°, 40°, soap)

  • Frame: Powder-coated 1.5" OD steel roll cage designed for truck/trailer mounting

  • Oil Drain Hoses: Installed on both engine and pump for clean, quick maintenance

  • Shipping Weight: 975 lbs

  • Dimensions (L x W x H): 48" x 46" x 51"

  • Note: The actual product may vary slightly from images shown on the website due to ongoing improvements and factory testing. All BE Power Equipment pressure washers are tested before shipping and may contain traces of oil or fuel.

Manufacturer Warranty

All BEPowerEquipment products purchased through Centra Supply carry BEPowerEquipment’s standard manufacturer warranty. Commercial & industrial pressure washers carry a 3-year standard warranty (5 years with registration); Workshop-series units carry 1 year; engines and motors carry a 3-year warranty (Honda-powered units are serviced through Honda directly); accessories carry 1 year. Coverage varies by product line — contact us for the exact terms on this model.

To Claim: Email support@centrasupply.com with your order number, product model, and a description of the issue. Photos or video of the defect may be requested. Most claims are acknowledged the same business day.

Centra Supply is an authorized BEPowerEquipment dealer — your warranty is fully valid and manufacturer-backed.