Every product sold by Centra Supply is covered by the manufacturer's warranty. We are an authorized dealer for every brand in our catalog, which means your warranty is fully valid and manufacturer-backed — not dependent on any third-party or grey-market arrangement.
We carry and are authorized to sell the following brands: Minuteman, Tornado, Powr-Flite, Onyx, EDIC-USA, BE Power Equipment, and Diamond Products. Because each of these purchases is made through an authorized dealer, the applicable manufacturer's warranty applies in full.
Warranty terms and coverage periods vary by brand and by product type. In general, manufacturer warranties cover:
What is covered: Manufacturing defects, faulty components, and mechanical failures under normal operating conditions.
What is not covered: Damage caused by improper use, lack of maintenance, unauthorized modifications, physical accidents, or normal wear and tear.
For the exact warranty period and terms that apply to a specific product, please refer to the manufacturer documentation included with your equipment, or contact us and we will confirm the current warranty terms for that model before or after purchase.
As an authorized dealer, we act as your warranty point of contact and coordinate with the manufacturer on your behalf. To start a claim:
Reach us at support@centrasupply.com or +1 (630) 634-7281, Monday through Friday, 9:00 AM – 5:00 PM CST. See also our Return & Refund Policy for details on returns of defective, damaged, or incorrect items.
