Terms of service

Welcome to Centra Supply. These Terms of Service govern your use of our website and any purchases made through www.centrasupply.com. By accessing or using our website, you agree to these terms. If you do not agree, please do not use our services.

1. Eligibility & Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will not use our products or website for unlawful purposes.
  • You will not attempt to interfere with the security or proper functioning of the website.

We reserve the right to refuse or cancel orders if fraud, unauthorized activity, or violations of these Terms are suspected.

2. Products & Pricing

  • We strive to display accurate product descriptions, images, and pricing.
  • Product colors may vary depending on your device display.
  • Prices and product availability are subject to change without notice.
  • We reserve the right to discontinue products at any time.

3. Order Processing & Shipping

Order Handling Time: 1-2 business days (Monday-Friday)
Transit Time: 4-7 business days (Monday-Friday)
Total Estimated Delivery: 5-9 business days

Order Cutoff Time: 5:00 PM CST (GMT -06:00), Monday-Friday

We ship within the United States only. International shipping is not currently available.

We partner with established carriers including UPS, FedEx, USPS, FedEx Freight, Old Dominion Freight Line, XPO Logistics, and Estes Express.

Shipping Fee: Free standard shipping on all orders. No minimum purchase required.

For full details, please review our Shipping Policy.

4. Payments

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Venmo

All card payments are processed securely through Shopify Payments. Express checkout options and digital wallets such as Shop Pay, Apple Pay, Google Pay, PayPal, and Venmo may be available at checkout depending on your device and browser.

You agree to provide accurate and complete billing and shipping information.

5. Returns & Refunds

We offer a 30-day return policy from the date of delivery.

If your return is approved, refunds are processed within 7 business days after the returned item is received and inspected.

For full details, please review our Return & Refund Policy.

6. Accuracy of Information

We strive to ensure all website information is accurate and current. However:

  • We do not guarantee that all information is error-free or complete.
  • Product availability and specifications may change without notice.

If we discover an error in pricing or product information after an order is placed, we reserve the right to correct the error and contact you before proceeding.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Centra Supply is not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
  • We do not guarantee uninterrupted or error-free website operation.

Nothing in these Terms limits consumer rights that cannot be waived under applicable law.

8. Changes to Terms

We may update these Terms of Service at any time by posting the revised version on this page. Continued use of the website constitutes acceptance of the updated terms.

9. Governing Law

These Terms of Service are governed by the laws of the State of Illinois, United States, without regard to conflict of law principles.

10. Contact Information

Phone: +1 (630) 634-7281
Email: support@centrasupply.com
Address: 339 E Parkview Ave, Elmhurst, IL 60126, United States
Support Hours: Monday-Friday, 9:00 AM - 5:00 PM CST
Legal Business Name: AMG Digital Retail LLC