Privacy policy

At Centra Supply, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://centrasupply.com/, make a purchase, or interact with us. By using our website, you agree to the practices described in this policy.

Information We Collect

When you interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Order Information: Items purchased, order history, and shipping preferences.
  • Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.
  • Communications: Messages, inquiries, or feedback sent to our customer support team.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide shipping, delivery, and order updates.
  • Improve our website, services, and product offerings.
  • Communicate with you regarding promotions, special offers, and updates (only if you opt-in).
  • Protect against fraud, unauthorized transactions, and misuse of our website.

Payment Security

We accept Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, PayPal, and Venmo. All payment transactions are encrypted and processed securely through trusted payment gateways. We do not store or have direct access to your credit card information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Personalize your shopping experience.
  • Analyze website traffic and performance.
  • Remember your preferences for future visits.

You may disable cookies in your browser settings, but some website features may not function properly as a result.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Shipping carriers, payment processors, and IT support providers who help us operate our website, conduct our business, or service you.
  • Legal Requirements: If required by law, court order, or to protect the rights of our business, customers, or the public.

Data Retention

We retain your personal information only as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-out of marketing communications at any time by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about our Privacy Policy, please contact us:

Phone: +1 (630) 634-7281
Email: support@centrasupply.com
Address: 339 E Parkview Ave, Elmhurst, IL 60126, United States
Support Hours: Monday to Friday, 9:00 AM - 5:00 PM CST

Store Name: Centra Supply
Company Name: AMG Digital Retail LLC
EIN Number: 39-3457193