Effective Date: February 7, 2026
These Billing Terms and Conditions ("Terms") govern the payment obligations and processes between Centra Supply ("Company," "we," "us," or "our") and the customer ("Customer," "you," or "your"). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.
Prices: All prices for products and services are listed in USD and are subject to change without prior notice.
Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified. All applicable fees will be clearly displayed at checkout before purchase.
We accept the following payment methods:
Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and Diners Club
Express Checkout Options: Shop Pay, Apple Pay, Google Pay, PayPal, and Venmo
Payment for one-time purchases is collected at checkout.
Promotional and discount codes cannot be combined with other offers or promotions unless explicitly stated.
Invoice Issuance: Invoices will be issued upon order completion.
Delivery Method: Invoices will be sent electronically via email to the contact information provided by the customer.
Customer Responsibility: It is your responsibility to ensure that all billing information is accurate and up-to-date.
Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 14 days of the invoice date.
Contact Information: Disputes should be sent to support@centrasupply.com and include the order number and details of the dispute.
Resolution: We will investigate and resolve billing disputes promptly.
Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy.
Processing Time: Any approved refunds will be processed to the original payment method within 5 to 7 business days.
Customer Responsibility: Centra Supply ships within the United States to all 50 U.S. states. Centra Supply collects sales tax only on orders shipped to Illinois; orders shipped to all other U.S. states are tax-free. We do not ship internationally and do not collect or remit international taxes such as VAT or GST.
Tax Exemption: If you are tax-exempt, you must provide a valid tax exemption certificate at the time of purchase.
Corrections: If we discover a billing error, we will correct it promptly.
Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.
Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.
Data Protection: All payment information is handled securely in compliance with industry standards.
Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers.
SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.
Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.
Notification of Changes: Changes will become effective upon posting the updated Terms on our website at centrasupply.com.
Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.
No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.
Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 6 months preceding the event giving rise to the liability.
Jurisdiction: These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict of law principles.
Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the State of Illinois.
For any questions or concerns regarding billing, please contact us:
Company Name: Centra Supply (AMG Digital Retail LLC)
Address: 339 E Parkview Ave, Elmhurst, IL 60126, United States
Email: support@centrasupply.com
Phone: +1 (630) 634-7281
Website: centrasupply.com
These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Centra Supply regarding billing matters and supersede all prior agreements.
Acknowledgment: By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.
