FAQ Page

Shipping Time and Delivery Expectations

Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1-2 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 5-9 days. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service.  Shipping Policy

Payment Options

We accept a wide range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club) and digital wallets like Apple Pay, Google Pay and Shop Pay.  Payment Options

Return Policy

We offer a 30-Day Money Back Guarantee on all items. For more details, please refer to our comprehensive 30-Day Return Policy located here Return and Refund Policy

Cancellation Policy

Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@centrasupply.com. Orders that have already been shipped will fall under our 30-Day Return Policy.  Cancellation Policy

Centra Supply

Phone: (630) 634-7281

Email: support@centrasupply.com

Business Hours: Monday to Friday, 9 AM to 5 PM CST

Address: 339 East Parkview Ave, Elmhurst, IL 60126, United States

  • FREE SHIPPING IN USA

    Share shipping, delivery, policy information.

  • SATISFACTION GUARANTEED

    If your order arrives defective or fails to function properly, you will receive a full 100% refund!

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through live chat, email, or phone, and we will address any questions you may have!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to ensure there is never an issue with your privacy.