FAQ Page

Shipping Time and Delivery Expectations

Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

  • Order Handling Time:  1-2 business days (Monday to Friday)
  • Transit Time: 4 to 7 business days ( Monday-Friday)
  • Total delivery time:  5-9 business days (including processing & transit)

Payment Options

We accept payment via:  Apple Pay, Shopify Pay, PayPal, Google Pay, Visa, Mastercard, Amex, Discover, Diners Club, ELO, JCB, Union Pay

Return Policy

We offer a 30-day return window on all eligible items. For full details including conditions, return shipping, and refund timelines, please visit our Return & Refund Policy page.

Cancellation Policy

Orders may be cancelled within 24 hours of purchase at no charge, provided the order has not yet shipped. To cancel, contact us immediately at support@centrasupply.com or call +1 (630) 634-7281. For orders that have already shipped, please refer to our Return & Refund Policy.

Contact us

Phone Number: +1 (630) 634-7281
Email: support@centrasupply.com
Store Address: 339 East Parkview Ave, Elmhurst, IL 60126, United States

Support Hours: 9:00 AM – 5:00 PM CST; Monday – Friday

Company Information

Store Name: Centra Supply
Company Name: AMG Digital Retail LLC

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