FAQ Page
Shipping Time and Delivery Expectations
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
-
Order Handling Time:  1-2 business days (Monday to Friday)
- Transit Time: 4 to 7 business days ( Monday-Friday)
- Total delivery time:Â Â 5-9 business days (including processing & transit)
Payment Options
We accept payment via: Â Apple Pay, Shopify Pay, PayPal, Google Pay, Visa, Mastercard, Amex, Discover, Diners Club, ELO, JCB, Union Pay
Return Policy
We offer a 30-day return window on all eligible items. For full details including conditions, return shipping, and refund timelines, please visit our Return & Refund Policy page.
Cancellation Policy
Orders may be cancelled within 24 hours of purchase at no charge, provided the order has not yet shipped. To cancel, contact us immediately at support@centrasupply.com or call +1 (630) 634-7281. For orders that have already shipped, please refer to our Return & Refund Policy.
Contact us
Phone Number: +1 (630) 634-7281
Email: support@centrasupply.com
Store Address: 339 East Parkview Ave, Elmhurst, IL 60126, United States
Support Hours: 9:00 AM – 5:00 PM CST; Monday – Friday
Company Information
Store Name: Centra Supply
Company Name: AMG Digital Retail LLC