FAQ Page

Shipping Time and Delivery Expectations

Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:

• Order Handling Time:  1-2 business days (Monday to Friday)
• Transit Time: 4 to 7 business days ( Monday-Friday)
• Total delivery time:  5-9 business days (including processing & transit)

Payment Options

We accept payment via:  Apple Pay, Shopify Pay, PayPal, Google Pay, Visa, Mastercard, Amex, Discover, Diners Club, ELO, JCB, Union Pay

Return Policy

We offer a 14-Day Money Back Guarantee on all items. For more details, please refer to our comprehensive 14-Day Return Policy located here: Return and Refund Policy

Cancellation Policy

Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@centrasupply.com. Orders that have already been shipped will fall under our 14-Day Return Policy.  Cancellation Policy

Contact us

Phone Number: +1 (630) 634-7281
Email: support@centrasupply.com
Store Address: 339 East Parkview Ave, Elmhurst, IL 60126, United States

Support Hours: 9:00 AM – 5:00 PM CST; Monday – Friday

Company Information

Store Name: Centra Supply
Company Name: AMG Digital Retail LLC
EIN Number: 39-3457193